Privacy Policy
Last Updated: June 2026
About Us
CareScriber is a clinical documentation and healthcare workflow platform designed to support qualified medical practitioners, healthcare professionals, clinics, hospitals and healthcare organisations.
The CareScriber Platform provides artificial intelligence assisted clinical transcription, consultation documentation, SOAP note generation, patient summaries, referral letters, ICD-10 assistance, clinical reporting and healthcare workflow tools.
We are committed to protecting the privacy, confidentiality and security of personal and health information processed through our Platform.
Information We Collect
We collect information necessary to provide our services safely, securely and effectively. This may include practitioner information, patient information, consultation recordings, generated clinical documentation, billing information and technical device information.
Practitioner Information
We may collect your name, email address, mobile number, professional registration number, healthcare discipline, qualifications, clinic information and country of practice.
Patient Information
Practitioners may use CareScriber to process patient information, including names, patient identifiers, date of birth, gender, medical history, symptoms, diagnoses, laboratory results, treatment plans and clinical notes.
Audio Recordings and Voice Data
Where enabled by the Practitioner, CareScriber may process consultation recordings, dictation recordings, transcripts and consultation summaries for clinical documentation purposes.
Clinical Documentation Data
We may process SOAP notes, consultation summaries, referral letters, patient summaries, clinical reports, ICD-10 recommendations and other documentation generated through the Platform.
Device Information
We automatically collect device identifiers, browser information, operating system details, IP addresses, session information and usage analytics to maintain security and improve platform performance.
How We Use Your Information
We use your information to provide access to the Platform, generate clinical documentation, support healthcare delivery, improve our services, provide customer support, communicate important updates and comply with legal and regulatory obligations.
AI and Patient Data
CareScriber uses artificial intelligence to assist healthcare professionals with clinical documentation. All AI-generated content is intended as a draft and must be reviewed by the healthcare professional before being relied upon for patient care.
Patient information is processed solely for the purpose of providing healthcare documentation services. CareScriber does not sell patient information and does not use identifiable patient data to train public artificial intelligence models.
Contact Us
Email: info@carescriber.com
Website: https://carescriber.com
Product: CareScriber AI Clinical Documentation Platform